Controller: Helmar, MB
Contact info@ergola.co
Your data rights
Access, correction, deletion
Personal data is not sold
Shared only with service providers
Data controller
Helmar, MB operates Ergola and is the data controller.
Company code: 307683092 · VAT: LT100020159311
Contact: info@ergola.co.
Registered address: Raudonbalės g. 16A, LT-14187 Vilnius, Lithuania.
Information we collect
Information you provide may include your name, contact details, delivery and billing addresses, order history, support messages and submitted reviews. Payment details are processed through the payment provider. Device, browser, IP address, visited pages and referral information may also be collected.
How information is used
We use information to process and deliver orders, send service updates, respond to support requests, maintain security, prevent fraud, improve the store and meet legal obligations. Marketing messages are sent with consent.
Sharing with service providers
Information may be shared as needed with payment processors, delivery carriers, email providers, analytics providers and authorities where required by law. The published policy states that personal information is not sold.
Cookies and similar technologies
Essential cookies support the store’s functions. Analytics and marketing technologies may help measure usage and advertising. See the Cookie Policy for categories and preference controls.
Retention and security
Information is kept while needed for the service, legal requirements, disputes or agreements. Ergola describes technical and organisational safeguards, including encrypted connections and payment processing through its provider. No transmission method is completely secure.
Your rights
Depending on the law that applies to you, you may request access, correction, deletion, restriction, objection or portability, and withdraw consent where processing relies on it. Email info@ergola.co to make a request. You may also contact the relevant data-protection authority; in Lithuania this is VDAI.
Children and external services
The store is not intended for children. Contact us if you believe a child has supplied personal information. External websites and services have their own privacy policies.
Updates and questions
The published Privacy Policy was updated on 25 February 2026. Contact info@ergola.co for questions about personal data or a privacy request.
Data controller
Helmar, MB operates Ergola and is the data controller.
Company code: 307683092 · VAT: LT100020159311
Contact: info@ergola.co.
Registered address: Raudonbalės g. 16A, LT-14187 Vilnius, Lithuania.
Information we collect
Information you provide may include your name, contact details, delivery and billing addresses, order history, support messages and submitted reviews. Payment details are processed through the payment provider. Device, browser, IP address, visited pages and referral information may also be collected.
How information is used
We use information to process and deliver orders, send service updates, respond to support requests, maintain security, prevent fraud, improve the store and meet legal obligations. Marketing messages are sent with consent.
Sharing with service providers
Information may be shared as needed with payment processors, delivery carriers, email providers, analytics providers and authorities where required by law. The published policy states that personal information is not sold.
Cookies and similar technologies
Essential cookies support the store’s functions. Analytics and marketing technologies may help measure usage and advertising. See the Cookie Policy for categories and preference controls.
Retention and security
Information is kept while needed for the service, legal requirements, disputes or agreements. Ergola describes technical and organisational safeguards, including encrypted connections and payment processing through its provider. No transmission method is completely secure.
Your rights
Depending on the law that applies to you, you may request access, correction, deletion, restriction, objection or portability, and withdraw consent where processing relies on it. Email info@ergola.co to make a request. You may also contact the relevant data-protection authority; in Lithuania this is VDAI.
Children and external services
The store is not intended for children. Contact us if you believe a child has supplied personal information. External websites and services have their own privacy policies.
Updates and questions
The published Privacy Policy was updated on 25 February 2026. Contact info@ergola.co for questions about personal data or a privacy request.